Shipping Details

Orders placed before 2pm (AEST) business days will be processed the same day for shipping the following business day. Orders processed after 2pm will be processed and shipped the next business day.

Shipping within Australia is via Australia Post parcel post service or Sendle, with charges shown at checkout. Shipping times within Australia vary from 2 - 5 business days. There may be delays to our usual shipping times at present due to disruptions caused by the Covid 19 pandemic.

International shipping is via Australia Post Economy Air or Sendle. Charges are displayed during checkout. Delivery times vary, but are estimated at 7-14 business days depending on your country's customs regulations and procedures. Shipping times are increased at the moment due to the Covid 19 pandemic. If you don't receive your package within several weeks, check with your local post office and local customs office.

International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. Viva Voce has no liability to cover these charges. We are unable to provide you with the exact amount of the charges as they vary from country to country and time to time.

Please contact your local government for specific details. By completing your order you agree to pay all applicable fees. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded.